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Careers

JOB VACANCY : Customer Service Representative, Full Time
LOCATION: Battersea, London
START DATE: As soon as possible, 2022

ABOUT US 
Founded in 1989, PAUL THOMAS has decorated some of the most glittering parties and weddings of the last three decades as well as supplying leading London hotels, businesses and private homes with exquisite weekly flowers. Our signature bold and beautiful creations, inspired by the quintessential English garden have earned us a loyal client list including the Royal Family and some of London’s most eminent businesses such as The Ritz, Sotheby’s, Fortnum & Mason, Van Cleef & Arpels and Derwent London. What began life as a small Mayfair shop serving local residents and businesses 30 years ago, has grown into a well-known name in the floral industry, delivering bouquets nationwide and creating spectacular events across the world. Today, a fast growing, inventory-free, waste-free business model and a passion for using seasonal and locally-grown flowers wherever possible makes PAUL THOMAS a more sustainable choice. Whether facilitating weekly deliveries, one-off event installations or bouquet deliveries, PAUL THOMAS remains true to its original vision of supplying the highest quality flowers and dedicated service.

JOB DESCRIPTION
We’re looking for an experienced Customer Service Representative to join the Gifting Team at PAUL THOMAS. This role will report into the Operations Manager and is of central importance to the company. The right candidate will have the chance to play a key role in an experienced and fun team within a busy environment and will be given the opportunity to develop their skills.
This is a full time, hands-on operational role, that demands a flexible attitude to working days and hours to ensure that Paul Thomas continues to offer its clients the highest quality product and service.
Working closely with our Founder & Creative Director, Paul Thomas-Jeffreys and a team of master florists, the successful candidate will create and deliver truly extraordinary flowers.

DUTIES

  • Dealing with customer enquiries, via email and telephone.
  • Processing all orders and payments.
  • Assisting with customer reporting.
  • Assisting the Operations Manager with administrative tasks.
  • Developing and maintaining strong working relationships with all clients.
  • Assisting florists and other areas of the business as and when required.
  • Produce quotations to secure Gifting sales.

SKILLS REQUIRED
The ideal candidate will have excellent written and verbal communications skills, with a background in in the luxury lifestyle space. The candidate will need to be highly organised, able to work under pressure and can problem-solve in a calm, precise and efficient manner.

APPLY 
The role is a standard 42.5 hour working week, with additional week and weekend hours when required.
The right candidate will benefit from a competitive salary and companywide bonus scheme.
To apply, please send your CV and a cover letter to [email protected]

JOB VACANCY : Assistant Events Manager, Full Time
LOCATION: Battersea, London
START DATE: As soon as possible, 2022

ABOUT US 
Founded in 1989, PAUL THOMAS has decorated some of the most glittering parties and weddings of the last three decades as well as supplying leading London hotels, businesses and private homes with exquisite weekly flowers. Our signature bold and beautiful creations, inspired by the quintessential English garden have earned us a loyal client list including the Royal Family and some of London’s most eminent businesses such as The Ritz, Sotheby’s, Fortnum & Mason, Van Cleef & Arpels and Derwent London. What began life as a small Mayfair shop serving local residents and businesses 30 years ago, has grown into a well-known name in the floral industry, delivering bouquets nationwide and creating spectacular events across the world. Today, a fast growing, inventory-free, waste-free business model and a passion for using seasonal and locally-grown flowers wherever possible makes PAUL THOMAS a more sustainable choice. Whether facilitating weekly deliveries, one-off event installations or bouquet deliveries, PAUL THOMAS remains true to its original vision of supplying the highest quality flowers and dedicated service.

JOB DESCRIPTION
We’re looking for an experienced floral designer to join the Events team at PAUL THOMAS. This role will report into the Events Manager and is of central importance to the company. This is an exciting opportunity to work for one of London’s leading florists, managing events within the UK and internationally.

As part of the management team, the successful candidate will work closely alongside Founder & Creative Director Paul Thomas-Jeffreys in creating and delivering exceptional floral designs for a multitude of HNW clients, top venues and leading events companies.

THE ROLE
The Assistant Events Manager at PAUL THOMAS will be the first point of contact for all clients looking to hold an event. They will be responsible for the planning and logistics of bringing each event together, from initial meeting through to event completion.

Responsibilities will include:
• Dealing with all enquiries from telephone and email to client meetings and site visits  
• End-to-end client liaison from start through to project completion 
• Identifying new business opportunities and targeting potential clients including event and wedding planners, caterers, venues, hotels and corporates. Prior experience of this and having existing relationships with notable clients within the event industry is preferable
• Project managing tenders for the supply of flowers to top London venues
• Designing concepts for each wedding or event according to the brief, and creating detailed and inspirational proposals to a high standard
• Calculating the volumes of flowers and foliage required, ordering and buying from the flower market and from Dutch suppliers
• Complete event organisation and administration, from creating schedules and job sheets through to managing events onsite and ensuring they run smoothly and to schedule
• Coordinating staffing and logistics for all events, including booking freelance florists and logistical support, additional vehicles, and submitting security details when required
• Liaising with venues and event companies to ensure the team has all necessary information including PLI certification, risk assessments and method statements.
• Creating the floral designs, which will range from simple bud vases and buttonholes through to dramatic urns and centrepieces
• Ensuring the impeccable standards and iconic PAUL THOMAS style are reflected in every event 

THE CANDIDATE
The ideal candidate will:
• Have at least 2 years’ experience within the floral and events industry
• Must possess an excellent command of the English language, both written and verbal
• Will be comfortable with taking responsibility for managing teams and projects
• Will need to possess excellent IT skills and understanding of Microsoft Office programmes, as a large part of this role will be creating proposals and visuals for our clients
• Will possess a genuine passion for floristry and the energy to tackle every event, large or small, with enthusiasm
• Will have a strong grasp of the commercial side of the floristry industry
• Will preferably but not necessarily hold a full UK driving licence and be happy to drive vans on occasion
• The successful candidate should be happy with early starts and willing to work at the weekend and on projects abroad 

APPLY 
The role is a standard 42.5 hour working week, with additional week and weekend hours when required.
The right candidate will benefit from a competitive salary and companywide bonus scheme.
To apply, please send your CV and a cover letter to [email protected]

JOB VACANCY: Gifting Florist, Full Time
LOCATION: Battersea, London 
START DATE: As soon as possible, 2022

ABOUT US 
Founded in 1989, PAUL THOMAS has decorated some of the most glittering parties and weddings of the last three decades as well as supplying leading London hotels, businesses and private homes with exquisite weekly flowers. Our signature bold and beautiful creations, inspired by the quintessential English garden have earned us a loyal client list including the Royal Family and some of London’s most eminent businesses such as The Ritz, Sotheby’s, Fortnum & Mason, Van Cleef & Arpels and Derwent London. What began life as a small Mayfair shop serving local residents and businesses 30 years ago, has grown into a well-known name in the floral industry, delivering bouquets nationwide and creating spectacular events across the world. Today, a fast growing, inventory-free, waste-free business model and a passion for using seasonal and locally-grown flowers wherever possible makes PAUL THOMAS a more sustainable choice. Whether facilitating weekly deliveries, one-off event installations or bouquet deliveries, PAUL THOMAS remains true to its original vision of supplying the highest quality flowers and dedicated service.

JOB DESCRIPTION
We’re looking for an experienced florist to join the Gifting team at PAUL THOMAS. This role will report into the Operations Manager and is of central importance to the company. This is an exciting opportunity to work for one of London’s leading florists, creating extraordinary bouquets & displays to fulfil our E-commerce orders and B2B gifting activations.

The successful candidate will work closely alongside Founder & Creative Director Paul Thomas-Jeffreys in creating and delivering exceptional floral designs for a multitude of HNW clients and London venues.

THE ROLE
The Gifting Florist will:
• Buy and manage inventory, including flowers, packaging and vases
• Make any bouquets or gift orders (from our web selection or bespoke)
• Make small scale events and weddings under instruction from the events team
• Assist in the making of select weekly Contracts under instruction from the Contracts team
• Answer the telephone and emails to clients regarding orders
• Maintaining a clean and tidy workspace

THE CANDIDATE
The ideal candidate will:
• Have at least 2 years’ experience within the floral and shop industry
• Must possess an excellent command of the English language, both written and verbal
• Will possess a genuine passion for floristry and the energy to tackle every event, large or small, with enthusiasm
• Will preferably but not necessarily hold a full UK driving licence and be happy to drive vans on occasion
• The successful candidate should be happy with early starts and willing to work at the weekend and on projects abroad 

APPLY 
The role is a standard 42.5 hour working week, with additional week and weekend hours when required.
The right candidate will benefit from a competitive salary and companywide bonus scheme.
To apply, please send your CV and a cover letter to [email protected]

JOB VACANCY 6: Senior Florist, Full Time
LOCATION: Battersea, London 
START DATE: As soon as possible, 2022

ABOUT US 
Founded in 1989, PAUL THOMAS has decorated some of the most glittering parties and weddings of the last three decades as well as supplying leading London hotels, businesses and private homes with exquisite weekly flowers. Our signature bold and beautiful creations, inspired by the quintessential English garden have earned us a loyal client list including the Royal Family and some of London’s most eminent businesses such as The Ritz, Sotheby’s, Fortnum & Mason, Van Cleef & Arpels and Derwent London. What began life as a small Mayfair shop serving local residents and businesses 30 years ago, has grown into a well-known name in the floral industry, delivering bouquets nationwide and creating spectacular events across the world. Today, a fast growing, inventory-free, waste-free business model and a passion for using seasonal and locally-grown flowers wherever possible makes PAUL THOMAS a more sustainable choice. Whether facilitating weekly deliveries, one-off event installations or bouquet deliveries, PAUL THOMAS remains true to its original vision of supplying the highest quality flowers and dedicated service.

KEY RESPONSIBILITIES
We’re looking for an experienced florist to join the team at PAUL THOMAS. This role will report into the Operations Manager and is of central importance to the company. It is an exciting opportunity to work across all departments including ecommerce bouquets, regular contracts and events. The right candidate will have the chance to play a key role in an experienced and fun team within a busy environment and will be given the opportunity to develop their skills.

This is a full time, hands-on operational role, that demands a flexible attitude to working days and hours to ensure that PAUL THOMAS continues to offer its clients the highest quality product and service. 

Working closely with our Founder & Creative Director, Paul Thomas-Jeffreys and a team of master florists, the successful candidate will create and deliver truly extraordinary flowers. 

DUTIES
This role involves buying, making, delivering and installing flowers in all areas of the business, overseen by the management team. It includes answering the phone, taking orders from customers and also ordering flowers online and from the flower market.

SKILLS REQUIRED
The ideal candidate will possess excellent customer service skills and will be experienced in working with luxury brands, whilst demonstrating strong floristry skills. They will have at least three years’ experience as a florist, be a self-starter, with excellent time management skills, good written and spoken English and preferably (but not necessarily) be an experienced driver with a clean UK driving licence.

APPLY 
The role is a standard 42.5 hour working week, with additional week and weekend hours when required.
The right candidate will benefit from a competitive salary and companywide bonus scheme. To apply, please send your CV and a cover letter to [email protected]

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